Vertical is a leading provider of telephony systems and applications to business customers worldwide.  With a focus on delivering application-rich, affordable VoIP systems to small and medium businesses, Vertical is an innovator in delivering high-value voice applications that enable businesses to be more productive and dramatically reduce costs. 

Proven Products

The unique strengths of the organization and its partnerships enable Vertical to offer a complete range of high-value, industry-leading business communications solutions. Implicit in the total offering is a well-defined migration path that allows customers to cost-effectively adapt and expand their communications infrastructure as they grow.

The unique strengths of the organization and its partnerships enable Vertical to offer a complete range of high-value, industry-leading business communications solutions. Implicit in the total offering is a well-defined migration path that allows customers to cost-effectively adapt and expand their communications infrastructure as they grow.

Vertical Wave IP 2500

Received Technology Marketing Corporation’s (TMC®) Unified Communications magazine 2007 Product of the Year Award. Wave IP 2500 addresses collaborative communications requirements and delivers a single, unified solution that streamlines and speeds the delivery of all forms of communications within a dispersed business environment. Wave’s extensive portfolio of built-in, ready-to-run customer service and productivity applications supports employees located throughout the entire network; regardless if the employee is a remote worker, road warrior or desk worker. Vertical Wave IP 2500™ is the industry’s first comprehensive IP PBX with the unique Applications Inside™ architecture. Cost-sensitive SMB customers as well as larger organizations can dramatically enhance their business communications, increase productivity as well as simplify their communications infrastructure with a single integrated system. Scalable from 10 to 350 users on one system, with its broad support of endpoints - including IP, Digital, analog and more - Wave provides customers with the flexibility to support all users whether they're working at headquarters, in a branch office, at home, or on the road.

Vertical SBX IP 320

Introduced in early 2008, and a winner of a TMC Labs Innovation Award, simplifies VoIP, providing a compelling business proposition for small business customers looking for an affordable but highly advanced phone system. Offering unsurpassed flexibility in delivering both traditional and IP telephony, SBX IP 320 includes a host of advanced features –desktop integration, softphone, networking over IP, and remote management – all contributing factors to its immediate marketplace success. Vertical’s SBX IP 320 gives single- and multi-location small businesses access to the advantages of a big company PBX including a rich feature set, robust telephony applications, and significant flexibility and cost-savings associated with VoIP. SBX IP 320 includes integrated voicemail/auto attendant, CTI, conferencing, and supports a range of wired and wireless IP phones, soft phones and digital phones in a single system. The system can accommodate up to 32 users and multiple sites, so you enjoy pay-as-you-grow scalability. The Vertical SBX IP 320 was developed in partnership with LG-Nortel, a world leader in telecommunications. With thousands of systems sold worldwide, this communications system has a proven track record.

Vertical Comdial FX II: Real Business Value for Small and Midsize Enterprises

As your organization grows, both voice and data communications become more challenging - and more critical to continued success. The Vertical Comdial FX II and MP5000 Business Communications Systems enable voice communications to be transported and easily managed over data networks. A suite of messaging and call control applications enable unified voicemail and e-mail messaging, flexible call routing and reporting for single-site and multi-site organizations. The FX II and MP5000 are hard-working business systems that raise the power of communications to the next level and grow gracefully with your organization.

Vertical MP5000: Enabling Telecommunications to Keep Pace with Growing Enterprises – Economically

The MP5000 is the ideal telecommunications solution for growing organizations with remote sites and road warriors, and with heavy intra-organizational calling and conferencing requirements. It’s easily administered from a single point and supports a broad spectrum of hard and soft endpoint mixes and advanced call handling applications. Add remote sites and users quickly and easily. Deploy advanced next-generation SIP and IP functionality, from peer-to-peer video calling to unified messaging, where it makes sense; preserve your existing telecommunications infrastructure where it doesn’t.